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toni of Phoenix, AZ Verified Reviewer

Original review: October. 27, 2022

I call LegalShield in Nov of 2021. They sent me to Davis Miles Mcgurie and Gardne in Arizona. These lawyers lied to me and did not do as I enquire and hired them to do this went on for 7 months. Their lawyers legal shield sent me to lied and deceived me. Aye I know legal shield wants everyone to believe that the customer is the stupid one. But don't look to get a refund or any satisfaction because no matter what legal shield does not care and they will tell yous how stupid you are for trying and they know they can go away with information technology considering the state bar of Arizona will e'er say the cheating lying lawyer is correct and the customer is always going to be wrong. Yes that'due south right and thanks to Mr Reid ** at the state bar of Arizona legal shield is right. Legal shield is a scam

Oct. 28, 2022 LegalShield response

Toni, thank you for the feedback. At PPLSI, we champion equal access to justice and security. From accessible legal communication to identity theft restoration, we are proud to empower every member to get the help they need when they need it.

We appreciate you taking the time to share your feel as it allows us to improve. We aim to provide the best customer service possible, and for our lawyers to provide members with the most successful outcome for their legal matters while adhering to the benefits provided with the membership. We have systems and resource in place for members to notify us if they are not satisfied with the services provided. We encourage all members with questions about their specific membership benefits or service complaints to contact LegalShield Member Services at (800)-654-7757 between 7-7 CST Monday-Friday, or via our LegalShield App, where assistance from our Fellow member Services Squad and your Provider Constabulary House is merely a tap of the app abroad.

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gabriel of Fort Lauderdale, FL Verified Reviewer

Original review: Oct. 24, 2022

I have been a client for more than twenty years, nor did I use (luckily) the service. I needed to brand and legalize my will and it is impossible to do information technology. They do not reply the phone and the merely fourth dimension I managed to communicate, They gave me bad data. Not recommendable.

October. 25, 2022 LegalShield response

Gabriel, thank you for bringing your concerns to our attention. We are disappointed to hear that information was not communicated well and that you found it challenging to obtain the clear support y'all needed. We aim to provide the best customer service possible, and for our lawyers to provide members with the most successful outcome for their legal matters while adhering to the benefits provided with the membership. We promise yous'll give us some other chance to testify yous the service we're truly capable of providing. Nosotros would like the opportunity to investigate this farther to assist bring a resolution. To do so, nosotros demand a bit more of your information. Please submit our Attorney Service Concern Grade at https://legalshield.typeform.com/to/pSnMnF, and a member of our squad will reach out to you directly. Thank you.

Ria of Marlton, NJ Verified Reviewer

Original review: Sept. 24, 2022

It's not a fun situation when you need to call lawyers. LegalShield brings an already very frustrated legal situation to the next level. My previous workplace used to take a legal plan plan, I thought LegalShield volition be similar... Completely incorrect. First of all, the four hours render phone call is always a joke. Lawyers unremarkably don't render call within that fourth dimension frame. If you urgently need their advice/activeness, and you need your home attorney office for referral to another state's lawyer, await days of wait and yous will have to go on following up and see why no one call you back.

Secondly, LegalShield don't seem to vet their attorneys. They sent me to an unethical lawyer and obviously in that location is no standard/rules to adhere to exist LegalShield's network attorney. Long story curt, the lawyer did not practice what I retained him for, and he did not prove up at the court appointment and a apartment rate fee of $7400 turned into endless extortion. I paid $15k legal fees, a elementary not-juridical issue is not resolved and damaged so desperately, worst than before I retained him.

I understand there are bad apples and I also know this review is for LegalShield not for the unethical lawyer. You lot would think LegalShield will accept their members' back. No, they don't. Many calls to LegalShield's home law house, their referral department, their customer resolutions. Either they don't return calls, or "Deplorable, we can't assist". Nearly of the time, they don't even desire to hear the story and interrupt and said "we tin can't help". Sometimes, I think they make it worse.

When they wait into issues, instead of asking their client start, they asked the lawyer first. They allowed the lawyer to submit their evidence, but refused me to submit mine. This shows how much they "care" about you, LegalShield members. To summarize, I paid $50/calendar month for LegalShield'south service and so they can refer someone to rob myself. When reported to LegalShield, there is null they can do about it.

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Sept. 26, 2022 LegalShield response

Ria, nosotros capeesh your feedback every bit it allows us to view opportunities for improvement. Protecting and empowering our members with the tools and services needed to affordably live a simply and secure life has been our mission for more than 50 years. The provider lawyers in our network are dedicated to assisting our members with their legal problems. They will work diligently to provide members with the advisable legal communication and actionable steps to take while strictly adhering to their membership benefits. We desire every fellow member to have a positive experience, even in those times when there may not be a legal solution bachelor for the state of affairs.

Understanding the total benefits of a LegalShield Membership is important. For specific questions nigh your membership benefits, yous can contact our Fellow member Services Team at (800)-654-7757, via chat at world wide web.legalshield.com or by email at memberservices@legalshieldcorp.com between vii-vii CST Mon-Fri, and a team member would be happy to provide all those details for y'all.

Malika of Atlanta, GA Verified Reviewer

Original review: Sept. 22, 2022

I joined Legal Shield because like many difficult-working Americans I was enticed by the idea that I could have an attorney to work my instance without paying upfront legal fees that can be expensive. The showtime time I dealt with them, information technology was an unemployment example during the pandemic and was lucky enough to become a very expert lawyer who resolved my case and so that I stopped getting the run-around and received my benefits.

I've had some letters written, but had to work hard to get my betoken across as the attorneys were difficult-pressed to 1. believe me though I presented viable information that I did not owe the creditors in question 2. had to repeatedly stay on top of the lawyer to ensure that they really sent letters equally there were times when 3. they would BLAME ME for not sending the required documentation when it'southward done electronically and In that location IS A DIGITAL FOOTPRINT.

The last state of affairs took the cake! I was working for a large employer here in Georgia and had some issues with blatant discrimination and retaliatory behavior. When I finally received a phone call from the lawyer, she was silent, barely spoke, never asked for details in the case, and stated "...well...you still piece of work there..." every bit if to say "what you are complaining virtually? so what if y'all're being discriminated against...you should be grateful to have a job and that they haven't fired you.." It was disgusting and unconscionable!

Oh but it gets better, she chosen the company in question to tell them that I was going to file an EEOC complaint amongst other things! How do I know? Well, they called me into a coming together and told me the same thing that she told me, "Well, at least you lot notwithstanding work here!...Why would you file a complaint?" Gee, thanks cut-throat second-charge per unit "lawyer". Most of their attorneys seem to not exist very good and have dismissed that they are supposed to stand for THEIR Client (NOT THE Accused) WITH ZEAL! This is only a paycheck.

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Sept. 23, 2022 LegalShield response

Malika, thank you for bringing your concerns to our attention. We are disappointed to hear that information was non communicated well and that you found information technology challenging to obtain the clear support you lot needed. We aim to provide the all-time customer service possible, and for our lawyers to provide members with the most successful upshot for their legal matters while adhering to the benefits provided with the membership.

We accept systems and resources in place for members to notify u.s. if they're not satisfied with the services provided. We encourage all members with questions or service complaints to contact Member Services at (800)-654-7757 betwixt 7-vii CST Mon-Friday, or you may submit our Attorney Service Concern Form at https://legalshield.typeform.com/to/pSnMnF and a member of our squad will achieve out to you directly. We look forwards to profitable you.

Paula of Pelham, GA Verified Reviewer

Original review: Sept. 13, 2022

LegalShield experience depends on the draw--Lawyers are chosen for you. On my case, the correspondence sent for my review was riddled with errors. Twice. The adjacent time LegalShield sent the "final" alphabetic character for review, it was NOT MY CASE. They sent me the incorrect letter containing detailed data of another's case!! I informed them of their mistake, simply received no acquittance other than a form email with my concluding letter of the alphabet fastened...still with mistakes. I'thousand quite certain I will not win this case now.

Sept. 14, 2022 LegalShield response

Paula, give thanks you for bringing your business to our attention. That is never an experience we desire our members to accept. We sincerely apologize. We would like the opportunity to review this matter further and provide yous with the back up you need. To do so, nosotros need a bit more info. Please submit our Attorney Service Business concern Form at https://legalshield.typeform.com/to/pSnMnF, and a fellow member of our team will reach out to you directly. We look forward to assisting you.

Npb of Hawley, TX Verified Reviewer

Original review: Sept. xi, 2022

LegalShield recommended a real estate lawyer whom I contracted with to stand for me in a battle over deed restrictions. Lawyer wanted a 10k retentivity fee. Trusting Legal Shield's recommended, I paid the fee. It has been 3 years and lawyer has done Zero. I called and visited the lawyer many times, emailed many times. Each visit, each call, each email was the same, "Working on information technology." Three years!!!! Lawyer isn't working on anything. I don't recommend Legal Shield. Lawyers will accept your fees, practice nada and live lavish lifestyles on YOUR money.

Sept. 12, 2022 LegalShield response

Thanks for bringing your concerns to our attention. We are disappointed that information was not communicated well and that y'all have found it challenging to obtain the clear support you lot needed. We aim to provide the all-time customer service possible, and for our lawyers to provide members with the most successful upshot for their legal matters while adhering to the benefits provided with the membership.

We hope you'll give united states of america another run a risk to prove you the service we're truly capable of providing. Nosotros would like the opportunity to investigate this further to help bring a resolution. To do and so, nosotros need a chip more of your information. Please submit our Attorney Service Concern Grade at https://legalshield.typeform.com/to/pSnMnF, and a member of our team volition reach out to you directly. Thank you.

Teri of Yorktown, VA Verified Reviewer

Original review: Sept. 8, 2022

Beingness frustrated with having no A/C for 30+ days and getting the run around betwixt American Dwelling Shield and contractor, thought I would give them a try. When I spoke with an attorney, he recommended that I read my contract for resolution. Too, feel free to call back if you accept any questions. WOW, thanks!

Sept. 9, 2022 LegalShield response

Teri, nosotros appreciate you lot taking the time to brand u.s.a. aware of your experience. We regret to hear that you were unable to utilize your membership benefits; that is never an experience we want our valued members to have. Our defended Member Services team would love to investigate this matter further but would need more information to do so, please make full out an Attorney Service Business organisation form at https://legalshield.typeform.com/to/pSnMnF to be contacted straight. Thank you lot.

Jonathan of Prescott, AZ Verified Reviewer

Original review: Aug. eighteen, 2022

I don't desire to talk about information technology. Horrible experience. I would non recommend this to anyone. The firm I got assigned to did not assist me in any way. I spent money with them for substantially no reason. I threw my coin in the trash.

Aug. 19, 2022 LegalShield response

Jonathan, thank you for the feedback. That is never an experience that nosotros desire our members to take. We appreciate y'all taking the time to share your feel as it allows us to improve. We have systems and resources in place for members to notify us if they are not satisfied with the services provided. We encourage all members with questions about their specific membership benefits or service complaints to contact our LegalShield Member Services Team at (800)-654-7757 or via chat at www.legalshield.com betwixt 7-7 CST Monday-Fri, where a team member would be happy to provide support.

Tim of Huntington Beach, CA Verified Reviewer

Original review: Aug. 7, 2022

I was introduced by a person I knew from existent estate who invited me to a Zoom where I heard a testimony of a homo that made millions but before was broke and it spoke to me and so I signed up. I went on to sign up 6 associates in a month and 3 cancelled due to negative sentiments about the company. I was owed $1600+ with commission and bonuses just they did not pay me considering and paused my application because I offended a woman in their application review department that thought I was signing people upwardly and lying to them. I signed up Christians that I knew and I did take a record 21 years ago but signed up iii times for LegalShield in the past 10 years and it was never an issue until now when they owe me about 2k.

I submitted everything they asked me to and they still denied my awarding and I was completely righteous in all my dealing with them and did things by the volume. The feel was terrible, on the very mean solar day I was to get paid they placed me on hold then held me hostage for 3 plus weeks dragging their feet on a closed case from 2001. I would avoid them at all costs as far as a business organisation opportunity goes. They volition accuse back anything that doesn't stay on the books a full twelvemonth and not all practice. **

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Aug. eighteen, 2022 LegalShield response

Tim, we sympathize your concern, and we would similar to provide some clarification. Though it is rare, at that place are some reasons an Acquaintance agreement may be canceled per company pick by PPLSI. This information can be found in whatsoever Associate agreement. As a mission-based company defended to protecting and empowering people with the tools and services needed to affordably alive a just and secure life, this pick is non taken lightly and is only implemented when necessary. We can sympathize how this may exist upsetting. If you experience that this determination was made by error, please contact our Associate Services team at (580)-436-7424 between 7-7 CST Monday-Friday, and nosotros would be happy to provide farther details if needed. Give thanks you.

Sam of Maitland, FL Verified Reviewer

Original review: Aug. 5, 2022

I go on receiving emails from a previous chore search account on CareerBuilder from ** entitled "Of import Information Regarding Your Resume on CareerBuilder", challenge to represent LegalShield. I take admittedly no matching skills for this type of task (nor any desire to piece of work for them), so I assume they just flood everyone to meet what happens. I've asked her to stop, yet the emails go on coming. Going to block them now, but information technology gives me the feeling that LegalShield and its reps are not on the level. Not a good view of LegalShield or CareerBuilder for allowing this type of garbage to go along.

Aug. 18, 2022 LegalShield response

Sam, thank you for bringing this matter to our attention. Whatsoever personal opinions, deportment, or thoughts made by any LegalShield employee, law firm, or Independent Associate are not a directly reflection of LegalShield only are not taken lightly. We would like the opportunity to review this matter farther. To exercise so, please submit your feedback via our Associate Business Form at https://legalshield.typeform.com/to/TQ3Yos a member of our team volition reach out to yous directly to remedy this consequence. If you prefer to speak to a live representative, delight contact our team at (800)-654-7757 between seven-seven CST Monday-Fri, or by alive conversation at www.legalshield.com. Thank you lot.